Lost game progress/ Taken to a Level-1 account

You are taken to a level 1 or a different game account after the update. Do not worry! This happens when you are signed into the game using a different Facebook account or have opted for a different mode of login, such as 'Sign in with Apple or Play as a Guest'. Please identify the right Facebook account that has your original game progress and follow the below steps carefully in order to get back to your game progress.

Case: A
1. Launch Bingo Bash - Go to Settings > select 'Logout' to log out from your current account.
2. Close Bingo Bash App
3. Open the 'Safari browser and 'Facebook' App on your device to Log-out from your Facebook account.
4. 'Log out' from your current Facebook profile and Log-in to your original Facebook account. Make sure that you are not logged into any other Facebook accounts on your device.
5. Launch the Bingo Bash game
6. Select the option 'Play with Friends' 

Case: B
1. If you had opted for or selected the Sign in with Apple or Play as Guest' option, then
2. Go to Settings > select 'Logout' to log out from your current account.
3. Please choose/select 'Sign in with Apple or Play as Guest' vice versa. 

Note: Your original Game account may be connected with your Facebook based on your initial opt in.

You should now be taken to your original account with the game progress connected to it. If you still require any assistance in getting into the right game account/progress, then please feel free to reach us through the 'Support' button.